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Cookies Policy
This Cookies Policy explains how CasinoChan may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, the types of information they may collect, why they may be used and the choices available to you.
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About this Cookies Policy
CasinoChan uses cookies and related technologies to help operate, secure and improve its website and online services. This policy should be read together with our Privacy Policy and any other website terms that apply to your use of CasinoChan. If you continue to use the website after seeing a cookie notice, cookies may be placed on your device in accordance with your selected settings and applicable law.
Contents
A cookie is a small text file that a website may store on your computer, tablet or mobile device. Cookies can allow a website to recognise a device, remember certain settings and understand how visitors use different pages. Some cookies are placed directly by CasinoChan, while others may be placed by service providers that support website functions, security, measurement or communications.
The use of cookies can change over time as website features, technologies and service providers develop. This policy is intended to provide general information about the ways cookies may be used. The specific cookies active on a particular visit can depend on the page you view, the device and browser you use, your location and the preferences you select.
Types of cookies we may use
Strictly necessary cookies
Strictly necessary cookies support core website functions. They may help with page navigation, secure areas, account access, session management, fraud prevention, load balancing and the operation of features that you request. Without these cookies, some parts of the website may not work properly. These cookies are generally required for the website to provide a service you have asked to receive and may not be available for complete opt-out through the website cookie banner.
Functional and preference cookies
Functional cookies may remember choices you make so that the website can provide a more convenient experience. For example, they may remember display preferences, language choices, notification settings or information about how you reached a particular page. These cookies are not always essential, but disabling them may mean that preferences need to be entered again or that some optional features are less convenient.
Analytics and performance cookies
Analytics cookies may help us understand how visitors use the website. They can provide information such as which pages are visited, how visitors move through the site, whether pages load correctly and where improvements may be useful. The information may be collected in an aggregated or pseudonymous form, depending on the technology used. Analytics information is intended to support website performance, usability and service development rather than identify you directly.
Advertising and marketing cookies
Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand the effectiveness of promotional communications or show content that is more relevant to a visitor. These technologies may be provided by third parties and may allow activity across different websites or services to be associated with a browser or device. CasinoChan does not use cookies to remove your responsibility to follow applicable gambling rules, age requirements or account conditions.
Security and risk-management technologies
Cookies and similar tools may also be used to help protect the website and users from harmful activity. These tools may assist with detecting unusual behaviour, preventing unauthorised access, supporting account security, identifying automated traffic and investigating suspected fraud or misuse. Security-related technologies may continue to operate even if optional cookies are declined, where they are necessary to protect the website or provide a requested service.
How cookies and similar technologies work
Some cookies are session cookies. They remain on your device only while your browser session is open and are normally removed when the session ends. Other cookies are persistent cookies. These remain on your device for a set period or until they are deleted. The period may vary according to the purpose of the cookie, your browser settings and the provider that places it.
CasinoChan may also use technologies that perform a similar role to cookies. These can include pixels, tags, scripts, local storage and device-related identifiers. They may be used to remember preferences, measure visits, support security or understand whether a communication has been opened or interacted with. For simplicity, this policy refers to these technologies collectively as cookies unless a distinction is needed.
A cookie may collect information such as an online identifier, device type, browser type, approximate location, operating system, pages viewed, referring website, visit times and interactions with website features. A cookie does not usually contain information such as your password in plain text. However, information collected through cookies may be combined with other information held by CasinoChan or a service provider, subject to applicable privacy requirements and the purpose for which the information was collected.
Some cookies may be first-party cookies, meaning they are set by the website you are visiting. Others may be third-party cookies, meaning they are set by a provider whose service is used on the website. Third-party providers may process information under their own privacy policies and terms. CasinoChan takes reasonable steps to select and manage service providers appropriately, but you should review a provider's information if you want to understand its particular practices.
Your choices and cookie controls
When a cookie preference tool is available, you may use it to accept or reject categories of optional cookies. You can usually change your choices later by returning to the cookie settings option on the website. Your preferences may be stored in a cookie or similar technology so that the website can remember your decision. If you delete that technology, the preference tool may appear again on a later visit.
You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is stored. The steps differ between browsers and devices, so consult the relevant help or support information for the browser or device you use.
- Accept all available cookies to support the full range of website functions and optional personalisation.
- Reject or disable optional cookies while allowing strictly necessary cookies to operate the website.
- Delete stored cookies through your browser or device settings.
- Block third-party cookies or restrict cookies to selected websites.
- Review and update your cookie preferences when the website provides a preference tool.
If you block or delete cookies, parts of the website may not function as intended. You may need to enter information again, lose saved preferences, be signed out of an account or experience reduced performance. Blocking cookies may not prevent all forms of online measurement or similar technologies, and browser settings may not remove information already held by a service provider.
Cookie choices are separate from important account, safety and responsible gambling settings. Declining analytics or marketing cookies does not close an account, cancel an exclusion or self-exclusion request, change an account limit or alter any other control that you have selected. Those matters should be managed through the relevant account or responsible gambling process.
Privacy, updates and further information
Information collected through cookies may be handled in accordance with the CasinoChan Privacy Policy. That policy explains how personal information may be collected, used, disclosed, stored and protected, as well as the rights and choices that may apply to you under Australian privacy law. Where a cookie or similar technology is provided by another organisation, that organisation may also have its own privacy information.
CasinoChan may update this Cookies Policy when website features change, new technologies are introduced, service providers change or legal and regulatory requirements develop. The updated version will be made available on the website and will show a revised effective date where appropriate. You should check this page from time to time so that you remain familiar with the current approach.
If you have questions about this Cookies Policy or want to understand the cookie choices available on the website, use the contact or support options made available through CasinoChan. Do not include passwords, payment details or other sensitive account information in an unsolicited message. We may need to verify your identity before responding to a request involving personal information or account details.
By using the CasinoChan website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices available to you and any requirements of applicable law. You remain responsible for maintaining suitable security on your own devices, including keeping your browser and operating system updated and not sharing account access details with another person.
